




Student Support Managers - Secondary Phase
Our Student Support Managers or SSMs work very closely with our students, parents and carers. There are two based in Primary who work across the phase and five in the Secondary phase, each of whom work with an individual Year group. The SSMs are responsible for the daily pastoral care of our students working alongside tutors and class teachers. They mentor and monitor the students, follow up attendance issues and access additional services for young people who may require further support. They are all committed to ensuring our students are happy at HLC, enjoy coming to school and are making good progress with their learning.
![]() |
Sarah McDougall Year 7 Student Support Manager sarah.mcdougall@taw.org.uk 01952 387021 |
![]() |
Jayne Grant Year 8 Student Support Manager jayne.grant@taw.org.uk 01952 387018 |
![]() |
Kerry Turner Year 9 Student Support Manager kerry.turner@taw.org.uk 01952 388497 |
![]() |
Laura Bowen Year 10 Student Support Manager laura.bowen@taw.org.uk 01952 387022 |
![]() |
Nicola Starr Year 11 Student Support Manager nicola.starr@taw.org.uk 01952 389105 |
If you have any queries or issues regarding attendance, mentoring, monitoring or support, the Student Support Managers can be contacted via email or telephone (please see above).
Energycare, 1A Hallchurch Road, Dudley, West Midlands, DY2 0TG Tel: 01384 482123 - Fax: 01384 75448
Hadley Learning Community, Crescent Road, Hadley, Telford
Tel: 01952 387000 - Fax: 01952 387007